hotelation 3 weydon farm cottages
weydon farm lane farnham
surrey gu9 8qj
united kingdom
p: +44 1252 733941
 e: enquiries@hotelation.com
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Star and Diamond Ratings - English Hotels & B&Bs
Difference between Star Rating and Diamond Rating
Star and Diamond ratings are used to indicate the quality of accomodation in England. Star ratings are used to rate hotels that have a restaurant and Diamond ratings are used used to rate accomodation that does not have a restaurant such as smaller hotels, B&Bs and guesthouses. This does not mean that Star rated hotels are better than Diamond rated hotels. However, star rated hotels tend to have more facilities than diamond rated hotels. Hotels with 1 or 2 stars or 1 or 2 diamonds are fairly basic. When hotels are very cheap compared with other hotels in the same area and do not advertise a star or diamond rating be careful - the quality of the accomodation may be too poor to be get any ratings. The English Tourist Board, the AA and the RAC team up and inspect and rate the quality of hotels annually. The following definitions of star and diamond rating levels is given by persented by the British Tourist Authority.

Star Ratings
1 Star  Practical accommodation with a limited range of facilities and services, but a high standard of cleanliness throughout. Restaurant/eating area. 75% of bedrooms will have en-suite or private facilities.
2 Star  Better equipped bedrooms, all with ensuite/private bathroom and a colour TV. A lift is normally available.
3 Star  Higher standard of services and facilities including larger public areas and bedrooms, a receptionist, room service, laundry.
4 Star  Accommodation offering superior comfort and quality; all bedrooms with en-suite bath, fitted overhead shower and WC. Spacious and well appointed public areas. More emphasis on food and drink. Room service of all meals and 24 hour drinks, refreshments and snacks. Dry cleaning service available. Excellent customer service.
5 Star  A spacious, luxurious establishment offering you the highest international quality of accommodation, facilities, services and cuisine. There will be a range of extra facilities. You will feel very well cared for by professional, attentive staff providing flawless guest services.
Diamond Ratings
1 Diamond   Accommodation offering an acceptable overall level of quality, offering, as a minimum, a full cooked or continental breakfast. Other meals, where provided, will be freshly prepared.
2 Diamond   Accommodation offering a good, overall level of quality and comfort, with greater emphasis on guest care in all areas.
3 Diamond   Accommodation offering a very good overall level of quality, comfortable and well maintained bedrooms, a good choice of quality items available for breakfast, customer care and all-round comfort.
4 Diamond   Accommodation offering an excellent overall level of quality in all areas, customer care and attention to detail evident in all areas.
5 Diamond   Accommodation offering an exceptional overall level of quality. For example, high quality furniture, excellent interior design outstanding customer care, anticipating every need.
References: British Tourist Authority
London Tourist Board
English Tourism Council
copyright 2003